Employee health and safety is a very important area of management in our organisation. The occupational health and safety management system was implemented based on the recognised standard PN-ISO 45001:2018-06 'Occupational health and safety management systems – Requirements with guidance for use'.

The approach to managing employee health and safety at PSE

The occupational health and safety management system was implemented based on the recognised standard PN-ISO 45001:2018-06 'Occupational health and safety management systems – Requirements with guidance for use'.

The health and safety of PSE employees are managed using the integrated environmental and occupational health and safety management system implemented in the company. All employees are covered by the system and its objectives are pursued by all organisational units. In addition, the requirements imposed by the system must be met by contractors working with PSE, who are obliged to comply with the organisation's policy. The Office of Work Environment Management is a dedicated unit responsible for OH&S management as well as for the maintenance and development of the system.

Objectives of the Office of Work Environment Management:
  • Ensuring compliance with legal requirements and following the available HSEQ (health, safety, and environmental quality) practices with reference to employees, environmental protection, equipment and infrastructure maintenance, safety and quality, Company operations, asset maintenance, and investment process implementation.
  • Exercising supervision and control over working conditions and environment, as well as over observance of OH&S, fire protection, and environmental protection regulations and rules for the PSE’s assets, in accordance with applicable laws, also during the investment process implementation.
  • Minimizing the probability of incidents in the work environment by implementing incident prevention solutions at the PSE Capital Group.
  • Performing tasks related to determining the circumstances of potential incidents and accidents in relation to the work environment: human, environment, maintenance of equipment and infrastructure at PSE, as well as analysis and determination of root causes of incidents.
Tasks of the Office of Work Environment Management:
  • Building a system and culture of safety and quality regarding the functioning of PSE, including the maintenance of assets and the implementation of the investment process.
  • Developing the Company’s quality management in accordance with the accepted standards and best practices.
  • Performing the duties of an occupational health and safety service.
  • Supervising the operation of the fire protection system for the PSE facilities within the scope of the powers and authority of the fire protection inspector.
  • Ensuring compliance with environmental requirements at the PSE facilities.
  • Organizing and maintaining a system related to the supervision of the HSEQ work environment.
  • Assisting units responsible for maintaining buildings, civil structures or grounds regarding occupational health and safety, environmental protection, and fire code requirements.
  • Developing regulations regarding identification and analysis of hazards as well as risks to human and environmental safety at PSE.
  • Collaboration with the Company's employee representatives in the scope of occupational health and safety consultations.
  • Collaborating in the development and updating of standards, including technical and technological standards within the Office’s realm of responsibility.
  • Supporting the units in the review of tender documentation and contracts regarding the HSEQ area.
The tasks of the Office and the OH&S service are carried out on the basis of the detailed organizational regulations of the Office and the provisions of law. The organization ensures occupational and environmental safety by:
  • maintaining and certifying the integrated environmental and OH&S management system (PN-EN ISO 14001:2015-09, PN-ISO 45001:2018-06) for conducting network operations in the power transmission system, ensuring the current and long-term security of transmission system operation, operating, maintaining, overhauling, and expanding the transmission network, running the central trade balancing mechanism,
  • setting the objectives of the integrated environmental and OH&S management system,
  • implementing induction and periodic training in the scope of OH&
  • supervising contractors in terms of OH&S – related to investment tasks executed by the HSEQ Department functioning in the Office of Work Environment Management,
  • maintaining the HSEQ reporting platform to enable anonymous reporting of OH&S risks and best practices,
  • educational activities/contests to promote attention to a safe and hygienic work environment.

The unit responsible for occupational health and safety management at PSE is the Office of Work Environment Management (BH). BH performs the duties of the occupational health and safety service, and has a leading role in identifying risks and developing standards regarding occupational health and safety. It also engages other units in activities related to this area. All OHS activities undertaken at PSE are included in the occupational health and safety management system, implemented and certified with reference to the requirements of PN-ISO 45001.

Communication with employees consists of ongoing provision of messages and alerts on the Intranet, direct mails to employees, publication of the “HSEQ News” monthly magazine for managers team, and publications in the corporate newspaper. Employees have constant access to up-to-date OH&S manuals, fire safety manuals, occupational risk assessments, as well as guidelines, and orders. BH analyses the actual incidents and shares the knowledge about the identified causes of the incidents with the relevant persons in the organisation. The company also provides a wide range of training courses in OH&S, fire protection and first aid – those required by law and those resulting from additional company needs.

The identification and assessment of work-related risks is conducted based on the Manual for Hazard Identification and Occupational Risk Assessment at PSE. New risks are also identified following accidents at work. The process quality is guaranteed by the Occupational Risk Assessment Team (ORAT), which is composed of the OH&S service employees, social labor inspection, representatives of the human resources department, representatives of the staff and relevant organizational units and, where appropriate, the physician in charge of medical care and experts from outside the workplace.

Information on the results of the occupational risk assessment is communicated to employees individually (by reading the occupational risk assessment card), during the initial OH&S training, on-the-job training, and periodic OH&S training, as well as other workshops relating to OH&S and fire protection. The effect of occupational risk assessment are actions taken to reduce the risk, taking into account the hierarchy of hazard controls (e.g. elimination, substitution, engineering safety measures, organisational and administrative measures, personal protective equipment).

PSE has a HSEQ reporting platform available for all employees on the Intranet. The employee has the option to report anonymously (no blame policy). Information about a risk can also be reported by calling the HSEQ contact number operated by a BH employee.

According to the provisions of the Labour Code and the Instruction for reporting incidents and hazards in the work environment, an employee has the right to refrain from work if the working conditions do not comply with the provisions of occupational health and safety. The aforesaid issues are always subject to initial and periodic OH&S training. PSE has a stop work policy, which is implemented each time in the safe work organisation manuals.

Accidents at work are investigated in accordance with the provisions of the Regulation on determining the circumstances and causes of accidents at work. Each time the employer appoints an accident investigation team consisting of an employee of the occupational health and safety service and a social labour inspector. In addition to accident investigation, PSE conducts a root cause analysis (RCA) after an incident to identify and assess the risks associated with an accident. Accident analysis is performed using PSE's HSEQ hazard and risk matrix. After the analysis of the incident, corrective recommendations are made, taking into account the hierarchy of risk controls, indicated in the accident investigation report. 

Workplace safety promotion activities

PSE conducts a number of activities to promote workplace safety. In addition to conducting mandatory OH&S training, a comprehensive update of the occupational risk assessment, and implementing an update of the corrective plan for exposure to noise and mechanical vibrations, the following are, among others, organized: workshops on conducting rescue operations, evacuation drills, and additional training on providing first aid conducted by specialized centers.

In 2022, we trained 506 employees in providing first aid during 51 training sessions (each 6 hours long). The following issues were, among others, raised:

  • legal obligations,
  • assessing the condition of the victim and securing the scene,
  • calling for help,
  • providing assistance to the victim,
  • the procedure for performing cardiopulmonary resuscitation,
  • dealing with wounds and injuries.

As part of sharing knowledge, building, and strengthening a safety culture, in June 2022 we began publishing an e-mail monthly magazine “HSEQ News” for managers team. It includes short articles on legal requirements, their changes, and application or implementation of internal company regulations. Another newsletter, “HSEQ Bulletin”, is sent quarterly to contractors, whom we inform about trends related to work environment and the environmental safety in relation to tasks performed for PSE.

The Office of Work Environment Management (BH) organized an interactive competition called “OH&S Bingotournament”. The competition was aimed at promoting knowledge of occupational health and safety, fire safety, and first aid provision.

HSEQ platform

One of the objectives arising from the company strategy and the tasks of the Office of Work Environment Management (BH) is to build a safety system and culture for the work environment – both in the area of PSE’s core business and in the investment process. Actions are taken with regard to employee safety, environmental protection, and safety of equipment and infrastructure in the work environment. To enable employees to contribute, we maintain and improve the electronic HSEQ reporting platform implemented, which allows anonymous submission of the types of observations indicated below:

  • POS – positive observation,
  • UC – a near miss – unsafe working conditions,
  • UA – a near miss – unsafe acts,
  • NM – an actual incident without damage,
  • AC – an actual incident involving damage (accident).

Number of registered observations from the HSEQ reporting platform (employee reports)

Number of observations from the HSEQ reporting platform (employee reports related to safety of human, equipment/infrastructure, or environment)

In accordance with the applicable regulations, our organisation has an Occupational Health and Safety Committee in place. Meetings between the employer representatives and the community representation are held on a quarterly basis. In addition, the company’s occupational medicine physician attends the meetings to analyze and advise on problems in the area of occupational medicine and employee health care. Meetings of the Occupational Health and Safety Committee are documented in the form of minutes.

The Occupational Health and Safety Committee meetings are an occasion to discuss occupational health and safety issues related to, but not limited to the following:

  • periodic reviews of the working conditions,
  • proposals to improve the working conditions,
  • analysis of potential hazards reported by employees,
  • analysis of the conclusions and recommendations from cross-checks performed by the social labour inspectors and the OHS service, as well as the decisions made by the accident investigation teams,
  • review and evaluation of specifications for the purchase of PPE, etc.

In PSE, employees’ interests are represented by social labor inspectors divided into a regional SLIs and the company’s SLI. 

Employees can report their observations, problems, or risks in several ways, i.e. by:

  • sending an e-mail to,
  • using the HSEQ reporting platform,
  • contacting the BH staff directly,
  • contacting the Social Labour Inspector directly.

When drawing up instructions related to occupational health and safety, contract reviewers whose work is related to the subject of the document are always appointed.

OHS communication is effected, among others, through intranet publications, mailing to staff at every level of the organisation, training, webinars and the company's magazine entitled “Transmission”.

Our company offers employees subscription health packages from one of the leading providers of such services. Employees have the option to choose the scope of services. Occupational medicine is fully funded by the employer and other services for the employee are partially funded.

In addition, the organization’s “You Can Count on Us” Program offers free consultations with psychologists, financial advisers, and lawyers. They are available to PSE employees and immediate family members, including children up to the age of 25, where they have the legal status of pupils or students.

Other forms of support include:

  • free “Be Healthy” webinar series addressed to all PSE employees;
  • preventive program offering the opportunity to go to rehabilitation camps;
  • employer subsidies for sports, recreational, cultural, and educational activities (contribution, multisport card, my benefit);
  • holiday trip subsidies;
  • the opportunity to participate in periodic workshops on first aid.

PSE does not provide contractors with access to medical services. PSE allows contractor employees and visitors to use first aid kits and stations, including those equipped with a defibrillator.

The organization conducts planned and ad-hoc inspections of the work environment to identify hazards and risks, and to minimize the occurrence of hazards. Technical condition assessments are conducted. Our organization provides measurements of the work environment, including measurements of noise, electromagnetic fields, and mechanical vibration. Periodic electric shock protection measurements are also performed for the safety of employees. The results of the measurements are analyzed and actions are taken to ensure that the negative effects on the health and lives of employees are minimized.

The President’s order on protecting employees from electromagnetic fields impact at substations is applicable at the company. Risks and hazards are managed by controlling the hierarchy of hazards, starting with elimination through change, technical safeguards, organizational and administrative measures, and personal protective equipment.

In the area of power facilities, particularly hazardous work is carried out by licensed and authorized persons as part of the process of safe organization in working with power equipment and systems, while ensuring multi-level verification and supervision of the activities carried out. In addition, employees have access to the “Be Healthy” webinar series on ergonomics and occupational health.

In 2022, occupational risks were updated and appropriate measures were implemented to reduce the risk of occupational accidents and diseases. The Program of organizational and technical measures aimed at reducing PSE employees’ exposure to harmful factors in the work environment was also updated. In order to protect employees from infections, Guidelines for work organization related to minimizing the risk of infecting employees with infectious diseases are in place.

Accident rates

PSE’s rate of frequency of accidents at work


Rate of severity of accidents at work 2019–2022

Total Recordable Incident Rate – TRIR

Total Prevention Rate – TPR

TPR Prevention Rate – OH&S, environmental protection, investment projects in 2020–2022

HSEQ in numbers

In 2022, HSEQ inspections of ongoing investment project works were conducted on the basis of a inspection schedule approved by the President of the Management Board

The number of HSEQ inspections carried out relative to the number of planned inspections in 2022

Number of events observed during HSEQ inspections in 2022 by nature of observation
Number of potential events observed during HSEQ inspections in 2022 by hazard level

OH&S and fire inspections

In 2022, OH&S and fire protection inspections were carried out on the basis of an inspection plan approved by the President of the Management Board.

Evacuation exercises and drills involving the State Fire Service in 2022

HSEQ requirements for contractors carrying out investment tasks for PSE

Work continued in 2022 to improve the effectiveness of HSEQ oversight of contractors, i.e. OH&S, fire and environmental protection. Standard contractual clauses developed, which include HSEQ requirements, are part of contractual provisions. These clauses were developed in three variants, depending on the subject matter and the level of detail of the requirements imposed on contractors. The diversity of clause variants makes it possible to tailor contractual provisions appropriately to the risks encountered during the performance of a particular agreement. HSEQ clauses are used in all investment project agreements entered into by PSE, as well as for maintenance and operation works, as allowed by their universal nature. The use of HSEQ clauses stems from the company’s implemented standards, its strategy and policies, and its broad responsibility for the safety of people and the environment. Moreover, perfecting contractual terms is part of cooperation with contractors with whom PSE agreements. We aim to collectively raise awareness of the importance of human and environmental safety as well as to engage in solidarity in issues related to the safety of employees, equipment and infrastructure in the work environment, and to environmental protection.

For several years, PSE has been applying a tariff of contractual penalties to identified breaches by contractors of specific occupational health and safety, fire protection, and environmental protection regulations and rules. The tariff of penalties is part of agreements concluded with contractors carrying out investment and operational tasks.

The Employer’s staff – regularly in accordance with the adopted HSEQ inspection schedule – verifies the contractors’ compliance with OH&S, fire and environmental protection regulations during the performance of investment and operational tasks. 

Percentage of supplier employees who have received appropriate occupational health and safety training (estimated based on HSEQ checks)

Workplace safety promotional activities

In October 2022, a conference for contractors on HSEQ (Health, Safety, Environment and Quality) standards in the implementation of services contracted by the company was organised for the fourth time. The agenda of the meeting included a discussion of elements of process management and systemic implementation of lessons learned from event analysis. A meeting with a similar theme was also organised for employees in the form of a webinar entitled”Safety & Quality Leadership, Mapping and Optimizing Processes.” The training was aimed at managers.

During the period under review, the company held webinars for employees on occupational health and safety. The one-and-a-half hour online meetings covered, for example, how to deal with stress, ergonomics, safe driving, mental resilience and work-life balance.

PSE Life Saving Rules

Another element of building a safety culture at PSE is the development and dissemination of Life Saving Rules (LSRs) among PSE employees and associates.

This is a set of rules of conduct that address the biggest hazards associated with the company's operations. The documents indicate the responsibilities of persons performing the work and their supervisors, as well as prohibited actions. The LSRs are published in the form of posters and flyers. The rules are formulated as slogans calling for specific actions, namely:

  1. Keep a safe distance! – due to the risk to health and life posed by electric shock and arc flash burns, for work on live equipment and near voltage sources;
  2. Follow the work order instructions and use checklists! – for work on network assets carried out under particularly hazardous conditions, based on a written order;
  3. Observe safe organization of work on power equipment and systems!
  4. When working at heights, protect yourself and your tools from falling!
  5. Wear work clothing, safety footwear and personal protective equipment whenever required!
  6. Drive safely!
  7. React to and report dangerous situations!
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